Sr. IT Operations Engineer

Why Choose TD SYNNEX | Digital Organization:

As a Fortune 500 global corporation, operating in over 100 countries, TD SYNNEX values its diverse workforce of 22,000 employees. As the biggest IT distributor in the world, our mission is to provide top-notch technology solutions, empowering businesses and individuals to navigate the digital world safely and efficiently.

Job Purpose

The Global Patching & Vulnerability Specialist is responsible for managing patching and vulnerability remediation across the global IT environment. The role ensures systems remain secure, compliant, and aligned with enterprise risk and regulatory requirements by governing patch coverage, prioritizing vulnerabilities, and coordinating execution across infrastructure, network, and application teams.

Business Impact

This role helps reduce cyber risk, protect sensitive data, support audit readiness, and enable secure business operations and transformation.

Key Responsibilities

• Manage the full patching lifecycle for Windows/Linux servers, network devices, and IT platforms

• Plan, test, deploy, and validate patches within defined maintenance windows

• Track and report patch compliance against KPIs and SLOs

• Coordinate with Security, Infrastructure, and Application teams and drive change management

• Prioritize vulnerabilities based on risk and asset criticality, including zero-day response

• Improve patching processes through automation and tool optimization

Skills & Experience

• 3+ years in IT Operations, Infrastructure, or Vulnerability Management

• Strong experience with patching and vulnerability tools (e.g. SCCM/MECM, WSUS, Ivanti, BigFix, Tenable, Qualys)

• Solid knowledge of Windows Server, Linux, and network firmware

• Scripting skills (PowerShell, Bash, or Python)

• Experience reporting compliance metrics and working within SLA/SLO frameworks

• Exposure to cloud patching in AWS, Azure, or Google Cloud

• Familiarity with ITIL change processes

Working Conditions

• On-call support and occasional out-of-hours work

• Office-based role with limited travel

What We Offer:

• We provide competitive compensation with annual salary reviews.

• Hybrid work (2-3 days at the office per week)

• We provide comprehensive benefits including, Life insurance, paid leave, retirement plans, and more.

• Certified Workplace Excellence: Work in a certified Great Place to Work.

Key Skills

Continuous Improvement, End-to-End Testing, Metrics, Microsoft PowerShell, Patching, Patch Management, Prioritization, Risk Awareness, Scripting, Scripting Languages, Vulnerability Management

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!